Unpacking the True Cost of Moving: Avoid Hidden Fees on Your Cross-Province Journey
January 21, 2025 6 min read

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Quick answer: Hidden moving fees usually come from vague quotes, lowball weight estimates, and surprise add-ons like fuel, stairs, long carries, and storage. Avoid them by getting a detailed written estimate, confirming exactly what’s included, asking about extra charges up front, and choosing a mover with transparent, binding pricing.
Moving across provinces in Canada can be an exciting adventure, but it can also come with unexpected costs that can throw a wrench in your budget. Understanding the true cost of moving and how to avoid hidden fees is crucial for a smooth transition. Let’s dive into the world of moving costs and uncover the secrets to keeping your budget intact.
Understanding the Basics of Moving Costs
Before you embark on your cross-province move, it’s essential to understand the fundamental components of moving costs. These costs typically include transportation fees, packing and unpacking services, and insurance and liability coverage. Knowing these basics will help you plan your budget more effectively.
Base fees:
This is the core of your moving costs, covering the weight, fuel surcharge and weight scale fee
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The weight will be determined by weighing the truck at a government-approved scale with and without your goods.
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The fuel surcharge is a general percentage that is charged based on the weight charge
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Weight scale fee is a general fee charged for weighing the truck at the government-approved scale.
At MTS Moving, we pride ourselves on providing transparent estimates that break down these costs, ensuring you know exactly what you’re paying for.
What hidden fees do movers charge?
Hidden fees can quickly add up and catch you off guard. Here are some common hidden fees to be aware of when planning your move:
- Long carry fees: If movers have to carry items more than 100 feet from the truck to your home, expect a charge. It’s essential to assess the distance from the parking area to your home entrance and communicate this to your moving company.
- Stairs and elevator fees: Some companies charge for any stairs, while others, like MTS Moving, include one floor up and down for free. Always clarify this with your mover, especially if you’re moving to or from a multi-story building. While other companies may charge for elevators in apartments, MTS Moving does not.
- Packing material costs: Ask if packing certain items like sofas, mattresses, TVs, glass and delicate items, etc. is mandatory and if it incurs extra charges. Most companies should offer free wrapping for wood, plastic, and metal furniture but may charge for textile, electronic and glass items. Understanding what materials are included and what incurs extra costs can help you budget more accurately.
- Packing labour: If you require packing services, some companies might charge for labour. MTS Moving offers the first hour free, but it’s crucial to understand the labour costs if you need extensive packing assistance.
- Special item fees: Items like pianos, canoes, and pool tables often incur additional charges. Providing a detailed inventory of such items can help avoid surprise fees.
- Late fees: Be ready when movers arrive to avoid extra charges. Timeliness can prevent unnecessary costs and ensure a smooth moving day.
- Shuttle fees: Ensure the company checks your address for truck accessibility to avoid shuttle fees. If your location isn’t accessible for large trucks, a smaller vehicle may be required, leading to additional costs.
- Disassembly fees: Inform the company if you need furniture disassembled to avoid surprise charges. Knowing what services are included and what requires extra fees can help you plan accordingly.
- What triggers it
- Carrying items more than 100 feet from the truck to your home
- How to avoid it
- Assess the distance from parking to your entrance and tell your mover up front
- What triggers it
- Stairs or apartment elevators (MTS includes one floor up and down, and elevators, for free)
- How to avoid it
- Confirm the policy before booking, especially for multi-storey buildings
- What triggers it
- Mandatory wrapping of textile, electronic, and glass items
- How to avoid it
- Ask which items require paid wrapping versus free wood/plastic/metal wrapping
- What triggers it
- Hiring movers to pack for you (MTS offers the first hour free)
- How to avoid it
- Clarify the hourly labour cost if you need extensive packing help
- What triggers it
- Pianos, canoes, pool tables, and similar bulky goods
- How to avoid it
- Provide a detailed inventory of special items in advance
- What triggers it
- Not being ready when movers arrive
- How to avoid it
- Have everything ready before the crew arrives
- What triggers it
- Address not accessible to a large truck, requiring a smaller vehicle
- How to avoid it
- Have the company verify truck access at both addresses
- What triggers it
- Furniture that needs to be taken apart
- How to avoid it
- Tell the company up front which items need disassembly
To avoid these fees, ask your moving company specific questions about potential charges. Transparency is key to preventing surprises.
How do I avoid hidden moving fees?
Negotiating with your moving company can help you avoid or reduce hidden fees. Start by asking for a list of all potential charges in writing and provide all necessary information that may incur a surcharge. This way, the company has no room to dispute it later.
- List potential charges: Document all possible fees and discuss them with your sales agent. This proactive approach can prevent misunderstandings.
- Provide detailed information: Share photos and videos of your property and items. Visual evidence can clarify potential challenges and fees.
- Negotiate before booking: The best time to discuss fees is before you commit. Once booked, companies have less incentive to offer bonuses.
The Importance of a Detailed Moving Estimate
A detailed moving estimate is your best defence against hidden fees. Ensure you provide all necessary details about your move, including potential surcharges and a comprehensive inventory list.
- Provide a full inventory list: This helps in getting an accurate estimate based on weight. The more detailed your list, the more precise your estimate will be.
- Send photos and videos: Visuals of your goods, property, and potential obstacles can prevent misunderstandings. This documentation can serve as evidence if disputes arise.
- Request a list of all potential charges: Transparency from the start helps avoid surprises. Knowing all possible fees upfront allows for better budgeting and negotiation.
At MTS Moving, we provide a full list of potential charges with our initial estimate, ensuring transparency from the start. We also encourage customers to send photos and videos of their goods and property to avoid any surprises.
By being proactive and thorough, you can ensure a smooth and stress-free moving experience.
Tips for a Smooth Cross-Province Move
Choosing a reputable moving company is crucial for a successful cross-province move. Research companies thoroughly, checking their reputation and reviews.
- Check reputation: Look for companies with high ratings and positive reviews. A company’s reputation is a strong indicator of the quality of service you can expect.
- Ensure regular routes: Choose companies that regularly service your destination to avoid third-party involvement. Regular routes mean the company is familiar with the logistics and potential challenges of your move.
- Verify company ownership: Ensure the company owns its trucks and employs its movers to avoid booking agents. Direct ownership often translates to better control over the moving process and accountability.
At MTS Moving, we have a stellar reputation with 4.9 stars across 741 Google reviews and an A+ rating on BBB. We handle your goods with care and ensure timely delivery.
Remember, a company with a good reputation will prioritize your satisfaction and provide a seamless moving experience.
Is the moving estimate the final price?
One common misconception is that the estimated price is the final price. Moving costs are based on weight, and any discrepancies can lead to higher charges.
- Weight verification: Ensure your moving company provides proper weight scale tickets and updates you on any changes in your inventory list. Accurate weight measurement is crucial for fair pricing.
- Be conservative with estimates: Overestimate your box count to avoid surprises. It’s better to have a higher estimate and adjust down than to face unexpected costs.
- Communicate changes: Update the company as you pack to ensure accurate pricing. Keeping your sales agent informed of any changes can prevent last-minute surprises.
To avoid surprises, ensure your moving company provides proper weight scale tickets and updates you on any changes in your inventory list. Being conservative with your estimates and communicating changes can help you avoid unexpected costs.
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Mete Kalfa
Director, MTS Moving
Mete Kalfa is the Director of MTS Moving and a second-generation long-distance relocation expert. Specializing in inter-provincial moves across Ontario, Alberta, and British Columbia, he leverages decades of family legacy and active Canadian Association of Movers (CAM) membership to provide transparent insights that protect consumers from industry scams.